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Certified Mexico & Palace Resorts Specialists

This oceanfront All-Inclusive resort is centrally located in the heart of Cancun's hotel zone, 15 minutes from downtown. Sit back, relax and enjoy the wonderful beach while the kids are being taken care of at the exclusive Kids Club. This newly renovated resort offers 287 air conditioned rooms with double whirlpool, 3 restaurants, swim up bar, non-motorized watersports, fitness center, daily activity program and theme nights.

FREE Unlimited Golf*

Enjoy FREE Unlimited golf rounds, FREE transfers to the course and more at one of two Jack Nicklaus Signature golf courses.

$1500 Resort Credit

up to $1500 credit per room/per stay for bookings of 5 – 8 nights

$2000 Resort Credit

up to $2000 credit per room/per stay for bookings of 9 – 11 nights

$2500 Resort Credit

up to $2500 credit per room/per stay for bookings of 12+ nights

Save Credit, Share Credit

Didn’t use all your credit? Keep your remaining balance for use toward any stay in the next year, or pass your credit along to a friend.

Resort Credit can be used on the following:

  • • Access to Wet ‘N’ Wild Water Park
  • • Golf and Spa Facilities
  • • Special Dinners
  • • Tours and Swimming with Dolphins
  • • International Telephone Calls

Valid for new bookings arriving before 23rd Dec 16. A service fee of 16% will apply to all transactions using the Resort Credit promotion. Available leisure facilities may differ between Palace Resorts. *NOT COMBINABLE WITH RESORT CREDIT. There is a shared cart fee of $38 per person/per round. Minimum stay is 3 nights (Playacar Palace 4 Nights)

Beach Palace

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The following lavish in‐room amenities are provided in all Beach Palace Resort guest rooms and suites:

  • 24-hour room service
  • Turndown service
  • LCD TV with satellite
  • Purified water
  • CHI bath amenities
  • Bathrobes and slippers
  • Digital safe (laptop size)
  • Coffee maker
  • Direct dial telephone
  • Alarm clock
  • CHI hair dryer and flat iron
  • Iron/ironing board
  • Wireless Internet
  • Double whirlpool
  • Liquor dispenser containing whiskey, tequila, rum, vodka
  • In-room wine
  • Mini-bar containing sodas, bottled water, juices, domestic beer
  • Individually controlled air conditioning

Family Connection Luxury Suite

Guaranteed connecting Superior Deluxe Lagoon View rooms with some amazing welcome amenities for families, including 3 consecutive hours of nanny service for up to two children per room per day, welcome treats and sweets, a specialised kids menu, and chocolate milk in the minibar. You will also be granted priority access to the Kid’s Club (Connection Zone) for fast drop off and pickup, Kiddie Concierge line providing younger guests a direct extension to the kid’s club where they can call to ask questions and make special requests. Other family features include:

  • XBox with menu of movies and video games suitable for children
  • Signature welcome kit for children featuring a variety of beach toys
  • Specialised L’Oreal bathroom amenities just for kids
  • Mini size bathrobes and slippers

The maximum occupancy for these suites is 6 guests, including children ages 4—17 and infants. A maximum of 1 infant (0—3) will be allowed to stay in the same room with 6 guests.

Deluxe Resort View

Relax on your balcony and enjoy breakfast or lunch in these rooms designed for up to 4 guests, including children and infants. Choose from 1 king or 2 double beds and make the most of the abundant in‐room all inclusive amenities.

Superior Deluxe — Lagoon View

Offering views of the Nichupte Lagoon from your private balcony, in these accommodations you can choose from 1 king or 2 double beds for up to 4 guests, including children and infants. Non‐smoking and rooms for with limited mobility access are also available.

Superior Deluxe — Ocean View

Designed for up to 4 guests, including children and infants, you can wake each morning to an inspiring view of the Caribbean Sea from your private balcony. Choose from 1 king or 2 double beds.

Family Deluxe

A luxurious and comfortable home away from home, the Family Deluxe accommodations at Sun Palace are available exclusively for families traveling with children. The Family Deluxe features two connecting Superior Deluxe — Lagoon View rooms, one with a king bed for parents and the other with two double beds for the kids. The Family Deluxe accommodates up to 6 guests, with a maximum of 4 adults, and incldues some fabulous family features:

  • XBox with menu of movies and video games suitable for children
  • Signature welcome kit for children featuring a variety of beach toys
  • Specialised L’Oreal bathroom amenities just for kids
  • Mini size bathrobes and slippers

Concierge Level

Located on floors 5 through 10, the Concierge Level rooms at Beach Palace feature an abundance of exclusive resort amenities, including upgraded L’Occitane bath amenities, two massages, nightly petit fours with your turndown service, upgraded drinks in your dispenser, and much more. An exclusive concierge phone service is just one of many exclusive benefits afforded Concierge Level guests. Maximum occupancy is two adults.

Two‐Bedroom Presidenial Suite

The largest and most luxurious guestroom at Beach Palace, the Two‐Bedroom Presidential Suite features more than 1,000ft2 of living space with excellent views of the Caribbean. One bedroom includes a king bed and a private bath, and the other contains two double beds and a private bath, each with their own double whirlpool and ample space to accommodate up to six adults, children, and infants. The living space includes a living room, a dining room, a cocktail bar, and a half bathroom. The roomy terrace is furnished with chaise‐longue and table and chairs for relaxing or dining in the fresh air.



  • Lunch Int'l Buffet: from 12:30 pm to 4:30 pm
  • Dinner Mexican buffet: from 6:00 pm to 10:30 pm
  • Continental breakfast: from 6:30 am to 7:00 am
  • Breakfast Int'l Buffet: from 7:00 am to 11:30 am
  • Location: Lobby area
  • Cuisine: International/ Mexican
  • Dress code: Casual (Wet clothing or uncovered swimwear not allowed


  • Location: Lobby area
  • Cuisine: Italian/Mediterranean
  • Dress code: Casual elegance. Long pants, collared shirts & shoes required.
  • Dinner a la carte: from 6:00 pm to 11:00 pm
  • Lunch bufé: de 12:30pm a 4:00pm .
  • Cena a la carte: de 6:00pm a 11:00pm


  • Dinner a la carte : from 6:00 pm - 11:00 pm
  • Dress code: Casual elegance. Long pants, collared shirts & shoes required.
  • Location: Lobby area.
  • Cuisine: Oriental

La Terraza

  • Dinner a la carte: Grilled fine cuts. From 6:00 pm - 11:00 pm
  • Dress code: Casual. Wet clothing or uncovered swimwear not allowed.
  • Location: Terrace of the Italian Restaurant
  • Lunch: Fast-cooked meals. From 11:00 am - 4:00 pm

Stadium Bar

  • Sports bar with 16 TV screens located at the Mezzanine level.
  • From 9:00 am - 1:00 am
  • Snacks from 5:00 pm - 11:00 pm

Pool & Snack Bar

  • Main pool. Drinks served from 9:00 am - 5:00 pm
  • Snacks from 11:00 am - 5:00 pm

Sky Bars (2)

  • Rooftop bars (14th floor)
  • Drinks served from 9:00 am - 11:00 pm
  • Snacks from 11:00 am - 5:00 pm

Lounge Bar

  • Mezzanine level, bar service from 6:00 pm - 1:00 am


The friendly staff at Beach Palace will assist you in booking tours, spa treatments, provide recommendations, and general assistance to enhance your holiday. Your comfort and convenience are assured, with wireless internet service available throughout the resort, a gift shop, beauty salon, jewelry store, gift shop, and travel agency, dry cleaning, laundry services, and currency exchange. The all inclusive Beach Palace has everything you need to enjoy an outstanding experience:

  • Concierge
  • Bell staff service
  • Wedding services
  • Beauty salons
  • Gift shop
  • Spa boutique
  • Jewelry store
  • Car rental
  • Travel agency
  • Doctor on call 24hrs
  • Taxis available 24hrs
  • Ice machines
  • Complimentary self/valet parking
  • Currency exchange
  • Palace Vacation Planners desk
  • ATM machine
  • Wireless internet access
  • Cribs, rollaways & wheelchairs
  • PC service


With an exciting variety of entertainment and activities in Cancun for all ages, Beach Palace offers a dream family vacation that places popular entertainment on your doorstep. Families especially enjoy local excursions, including guided trips to the ancient Mayan cities of Chichen Itza and Tulum or scheduled transportation to the nearby Wet’nWild water park.

Alternatively, you can lounge in the sun, take a refreshing swim, or join in the activities at one of the resort’s three outdoor pools, including two rooftop pools. Three swim‐up bars serve refreshing frozen drinks and cocktails, and the Ping Pong table is always ready for action.

To refresh, choose a relaxing day in the Beach Palace spa, where you can choose from a selection of massages, bath therapies, facials, body scrubs, wraps, and a sauna and steam room.

Facilities at Beach Palace include:

  • 3 outdoor pools including 2 rooftop
  • 3 swim-up bars
  • Large-scale water slide
  • Kids Club (ages 4‐12)
  • Kiddie pool at the Kids Club
  • Spa facilities
  • Fitness Centre
  • Billiards
  • Ping-pong
  • Table games
  • Daily activities
  • Theme parties or shows nightly

Some facilities may incur additional charges

Family Holidays

Experience scuba, snorkelling, beach sports, and so much more together thanks to the family friendly atmosphere at Cozumel Palace. Loads of on‐site activities ensure that everyone finds a favorite adventure. Your children will enjoy the Kids Club, offering an enticing menu of exciting activities for children aged 4 — 12 to enjoy, open 10am to 4:30pm and 7:30pm to 9pm daily. The whole family will enjoy daily planned activities near the pool area, as well as theme parties or shows each evening. Take advantage of the spacious Loft Suite accommodations featuring two bedrooms and enough room for families to spread out and enjoy the resort and each other. Your whole family will enjoy nature’s beauty and unforgettable family time at Cozumel Palace.

Family Connections Programme

As part of the Family Connections Programme, Palace Resorts is enhances their offerings for family travelers with the addition of their new signature kid’s club, "Connection Zone". Designed for couples who don’t want to choose between a romantic getaway and a family vacation, the Family Connections Programme adds extra amenities, services, and activities to its already well‐established, all inclusive kid’s club programme. The Connection Zone Kids Club at offers the following premium services and amenities to all families:

Nextel Direct Walkie-Talkie Services

Parents can spend an afternoon of worry-free relaxation poolside while the kids are having a blast at the “Connection Zone” thanks to Palace Resorts’ Nextel Direct Walkie-Talkie service. The Nextel service offers parents the ability to speak with their children at any time, offering peace of mind knowing that their children are just a direct connect away.

Innovative Activities

At the new “Connection Zone,” kids will enjoy a wide variety of games and entertainment. Catering to curious minds and the more physically active kids, the newly-enhanced kid’s club has something for everyone. Activities include:

  • Tennis lessons
  • Mini‐golf
  • Spanish lessons
  • Treasure hunts
  • Beach football
  • Piñata‐making
  • Beach camping
  • Kiddie disco
  • Cookie‐making
  • Pool games
  • Slumber parties
  • Hand‐crafting
  • Movie nights
  • Game nights
  • Face painting and masquerade nights.

Additionally, the kid’s club offers a variety of board games and has a fully‐equipped arcade room. The kid’s also engages kids with interactive games such as Twister, Hot Potato, Ping Pong, Mini Olympics, and so much more. Eco‐friendly and educational activities include a beach cleanup, tree planting, sea turtle release (during season), “make your own marine monster” drawing, and a Prehistoric Car Race.

Specialized Kid’s Club Menu

Palace Resorts will offer a new specialized menu for children, available to Palace Resorts’ youngest guests at the “Connection Zone” kid’s club. The menu will include a variety of kid-friendly options including: mini burgers and French fries, pizza, grilled cheese sandwiches, chicken fingers, quesadillas, spaghetti and a variety of delicious ice cream flavors sure to please even the pickiest eater. This new feature also allows kids to enjoy meals with other kids, while parents enjoy a romantic meal together.

Activities may vary between Palace properties


Experience the pleasure of not a relaxing journey under expert hands, but also the visual immersion of admiring the blue waters of the Caribbean Sea from your treatment room. Schedule an appointment during your stay at Beach Palace to indulge in one of the many delightful spa options, each designed to renew and refresh your entire body:

  • Sauna
  • Herbal steam room
  • 8 individual treatment rooms
  • Showers, pressure shower
  • 1 Couples’ Suite - indoor
  • Lockers
  • Robe/sandal service and resting lounge

Fish Spa

The Fish Spa is a pioneering treatment in the therapeutic and wellness world using authentic Garra Rufa fish, also known as "Doctor Fish". These tropical fish from Turkey feed on the dried, dead skin on your feet. because their touch is able to procure cleanliness and regenerate our skin as well as provide health, wellness and relaxation.

Treatment Benefits:

  • The Garra Rufa fish gently removes dead cells from the outer layer of skin leaving the inner layers intact
  • In this process, the fish creates an enzyme called Dithranol, which has a skin regenerating effect
  • In turn, the produced micro suction massage promotes blood circulation and facilitates the regeneration of healthy skin
  • The dead skin is removed and the new layers of skin are glossier, smoother, and healthier
  • The water in the tanks is sterilized approx. every 15-20 min. by UV rays that kill 99.8% of bacteria and fungi


The once‐in‐a‐lifetime tours on offer at Playacar Palace are a terrific way to enjoy an excursion beyond the grounds of Playacar Palace.

There’s so much of Cancun and the Yucatan to see beyond the grounds of Sun Palace, and their Cancun activities and tours are an ideal way to experience these memorable sights.

Chichen Itza

Visit the capital of the Mayan Civilization: Chichen Itza. It was the most important and advanced ceremonial and religious centre in Mesoamerica. On your tour you”ll visit "The Castle" - Temple of Kukulcan; a 70 ft (10 m) high pyramid that the Mayans believed was visited twice a year by the Mayan God who manifests himself in the form of a serpent of light. Chichen Itza was recently named one of the New Seven Wonders of the World in recognition of its extraordinary architectural beauty and its geographical location. Guided tour of the archaeological site lasts two hours.


Coba, beautiful and mysterious, was a city of the Mayan Empire whose name means "place of murky water". Experience a journey in the archaeological site located in the middle of the lush jungle. Admire the highest pyramid in the region, even higher than Chichen Itza with 136 high feet. You can climb the pyramid if you wish. The view of the rainforest is breath-taking.

Isla Mujeres

The Isla Mujeres Tour at Isla Discovery Club has been designed especially for your enjoyment; retreat to comfortable lounge chairs, taste delicious dishes and fresh drinks, lend a dip in the pool while listening to the waves or just watch on the pier on the impressive water fountains with playful dolphins.

Tulum Express

Tulum is the archaeological site of a Pre-Columbian Maya walled city. At the time was one the most important commercial trading ports. Tulum is perched on a cliff top, and is the only archaeological site overlooking the Caribbean Sea.

Wet’n Wild

Surrounded by tropical vegetation, Wet'n Wild is the only water park in Cancun and Riviera Maya covering 18 acres of land and 800 feet of white sand beach. Enjoy a full day of fun with the family experiencing fascinating attractions such as the Lazy River, the Wave Pool, or the thrilling ride Kamikaze.

Ultimate Dolphin Swim

The Ultimate Dolphin Swim Experience programme offers an exciting way of learning and interacting with dolphins. During this programme, the first 15 minutes prior to entering the water is dedicated to an orientation about dolphins. The remaining 40 minutes will be in the water with one dolphin, and during this time visitors will be allowed to perform various activities including the famous kiss.

Valladolid Colonial & Cenotes

Valladolid is located where the Maya originally established the city of Zaci. From years prior to the conquest, the Maya people of this city were known for their artistic way of structuring their city, an issue that Montejo kept and simply he gave to the city a new European style and made it one of the most important and beautiful cities in Mexico and in the eastern too, the cultural mix in Valladolid is so beautiful and picturesque scenery that preserve the pure and natural colonial style. On this tour you will also have the opportunity to discover an amazing underground cenote and swim in its waters along with a visit to the Museum of Tequila where you will learn the process of developing the quintessential Mexican spirt and taste different types of tequila.


Escape on your wedding and honeymoon at any Palace Resort and enjoy warm weather, attentive service, and the all inclusive luxury that only Palace Resorts can offer. The beautiful additions offered within the Palace Resorts Honeymoon packages are simply unforgettable.

Romance Package

  • Two 25 minute back massages
  • Small flower arrangement
  • King bed guaranteed
  • Chocolate covered strawberries
  • Keepsake bathrobes and slippers
  • In-room aromatherapy with fragrance menu
  • Honeymoon Wishes Registry
  • This package is available at all Palace Resorts in Mexico

Deluxe Package

  • Two 50 minute holistic massages in couples spa suite
  • Medium flower arrangement
  • King bed guaranteed
  • Chocolate covered strawberries
  • Keepsake bathrobes and slippers
  • In-room aromatherapy with fragrance menu
  • Honeymoon Wishes Registry
  • Intimate candlelit rose petal bath in Jacuzzi
  • At Cozumel Palace, you can enjoy a Lobster Dinner
  • Tour for two: Cancun/Isla Mujeres Lobster Dinner Cruise (round trip transportation included)

Ultra Romance Package

  • Holistic Spa Package (includes 25 min. Body Scrub, 50 min. Holistic Massage, and 25 min. Refresher Facial)
  • Large flower arrangement
  • King bed guaranteed
  • Chocolate covered strawberries
  • Keepsake bathrobes and slippers
  • In-room aromatherapy with fragrance menu
  • Intimate candlelit rose petal
  • bath in Jacuzzi
  • Mini Honeymoon Cake
  • In room romantic dinner
  • Honeymoon Wishes Registry
  • Tour for two: Cancun, Riviera Maya, Cozumel, or Tour to Xcaret (round trip transportation included). At Isla Mujeres, a tour of Garrafon is available.

Complimentary Honeymoon Package

  • Mini honeymoon cake
  • Bottle of sparkling wine
  • Romantic candlelight dinner
  • Two honeymoon T-shirts
  • Breakfast in bed
  • Guaranteed turndown service
  • Honeymoon desk
  • Late check out until 6:00pm (upon request and subject to availability)

Honeymoon couple must present proof of marriage within the past year. The complimentary honeymoon package is combinable with all Optional Honeymoon packages. After couple checks in at the front desk, they will be directed to the honeymoon desk where they will be welcomed and will be able to reserve their candlelight dinner.

Complementary Silver & Gold Anniversary Package

  • Bottle of sparkling wine
  • Fruit basket
  • Romantic candlelight dinner at select restaurants
  • Late check out until 6:00pm (upon request and subject to availability)

The complimentary anniversary package is combinable with all Optional Anniversary packages.

Beach Palace Wedding Packages

Certified Caribbean Specialists & Palace Resorts Specialists

*Subject to Availability*
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