Room Categories

Deluxe Resort View

• 1 King or 2 double beds. Double Jacuzzi, In Room Wine. Private bath with shower. Balcony with two chairs & table.
• Liquor Dispenser contains premium brands. Mini Bar contains sodas, bottled water, juices & domestic beer.
• LCD TV with Satellite. Purified Water. Farouk Biosilk Bath Amenities. Bathrobes & Slippers. Digital safe (laptop size). Individually-controlled A/C.
• Coffee Maker. Direct Dial telephone. Alarm Clock. Hair Dryer. Iron/ironing board. Wireless Internet. 24-Hour room service & Turndown Service. Non-Smoking rooms available.
• The views are limited and could be partially obstructed. This category is does not include any type of ocean view rooms. This category is not open to Groups as availability is limited.
• Max Occupancy: 4 guests, including children ages 4 -17. A maximum of 1 infant (ages 0-3) will be allowed to stay in the same room with 4 guests. 430 Sq. Ft.

Superior Deluxe – Lagoon View - Ocean View

• 1 King or 2 double beds. Double Jacuzzi, In Room Wine. Private bath with shower. Balcony with two chairs & table.
• Liquor Dispenser contains premium brands. Mini Bar contains sodas, bottled water, juices & domestic beer.
• LCD TV with Satellite. Purified Water. Farouk Biosilk Bath Amenities. Bathrobes & Slippers. Digital safe (laptop size). Individually-controlled A/C.
• Coffee Maker. Direct Dial telephone. Alarm Clock. Hair Dryer. Iron/ironing board. Wireless Internet. 24-Hour room service & Turndown Service. Non-Smoking rooms available.
• Lagoon View / Ocean View. Max Occupancy: 4 guests, including children ages 4 -17. A maximum of 1 infant (ages 0-3) will be allowed to stay in the same room with 4 guests. 430 Sq. Ft.
• 4 Physically Challenged rooms. (Ocean View only)

Family Deluxe Category

• 1 bedroom with a king bed and 1 bedroom with 2 double beds. Double Jacuzzi, In Room Wine. Private bath with shower. Balcony with two chairs & table.
• Welcome amenities for families, Xbox 360/DVD player in the room, Selection of Xbox Games upon request, Selection of DVDs upon request, Fun in the Sun Bucket Kit, Kid’s special room service menu, L’Oreal Kids Bath Products, In-room family guide with activities schedule.
• Mini Bar contains sodas, bottled water & domestic beer plus kid friendly snacks.
• LCD TV with Satellite. Purified Water. Farouk Biosilk Bath Amenities. Bathrobes & Slippers including mini size for children. Digital safe (laptop size). Liquor Dispenser contains premium brands. Individually-controlled A/C.
• Coffee Maker. Direct Dial telephone. Alarm Clock. Hair Dryer. Iron/ironing board. Wireless Internet. 24-Hour room service & Turndown Service. Non-Smoking rooms available.
• Lagoon view. Max Occupancy: 6 guests, including children (ages 4-17) ) & infants (0-3) four adults maximum. A maximum of 1 infant (ages 0 - 3) will be allowed to stay in the same room with 6 guests.
• This room category is only available for families traveling with children. 763 Sq. Ft.

Concierge Level

• King bed . Double Jacuzzi, In Room Wine. Private bath with shower. Balcony with chairs and a table.
• Liquor dispenser contains premium, upgraded brands of liquor: Bacardi White Rum, Jose Cuervo Tequila, J&B Whisky and Barton Vodka.
• LCD TV with Satellite. DVD Player, CD Player. Purified Water. L’OCCITANE Bath Amenities. Mini Bar contains sodas, bottled water, juices & domestic beer.
• Bathrobes & Slippers. Aromatherapy menu. Exclusive Beach Bag (one per room/per stay). Two (2) 25 Minute Massage at the Beach/Spa/Treatment rooms (location varies per resort), Digital safe (laptop size). Individually-controlled A/C.
• 24-Hour room service with select menu from restaurants to create a “Special Menu”. Nightly Petit Fours. Pillow Menu & Nightly Turndown Service.
• Espresso/American Coffee Maker. Direct Dial telephone. Alarm Clock/Radio/IPOD Dock. Professional Hair Dryer. Iron/ironing board.
• Exclusive Concierge Phone Service. Wireless Internet. Ocean View & Best Locations. Non-Smoking rooms available.
• Max Occupancy: 2 guests. 430 Sq. Ft. Note: Available for direct consumer, Groups & TO

Room Amenities

• Turndown service
• Liquor dispenser
• Mini-bar containing sodas, bottled water & domestic beer
• Flat screen LCD TV with satellite
• Farouk® bath
• Bathrobes & slippers

• Digital safe
• Individually controlled air conditioning
• Coffee maker
• Direct dial telephone/alarm clock
• Hair dryer
• Iron/ironing board

Restaurants

• El Mercado — Cuisine: International — Dress code: Casual.
• Frida — Cuisine: Mexican (Dinner) — Dress code: Casual.
• Miyako — Cuisine: Oriental (Dinner) — Dress code: Casual.

• Leonardo — Cuisine: Italian (Dinner) — Dress code: Casual.
• The Steak — Cuisine: Steakhouse — Dress code: Casual.

Bars

• Lobby Bar — From 10:00 am - 1:00 pm
• Terraza Bar — From 10:00 am - 5:30 pm

• Pool Bars (2) — From 10:00 am - 5:00 pm
• Beach bar — From 10:00 am - 5:00 pm

Friendly smiles and exceptional service is what Cancun Palace is all about. Well-trained staff delivers the attention you deserve when booking a tour, scheduling a day at the spa or renting a car. In need of assistance? The concierge will address your concerns with expert knowledge about Cancun and its surrounding area. For those honeymooning, the complimentary honeymoon package adds a special touch to make your stay more memorable. If you are looking to hit the links, we offer a golf package at our nearby championship courses. Another perk of staying at Cancun Palace: complimentary wireless Internet access.

• Concierge
• Car rental ($)
• Bell staff service
• Beauty salon ($)
• Gift shop ($)
• Spa boutique ($)
• Jewelry stores ($)
• Taxis available 24 hrs. ($)
• Travel agency ($)
• Golf package ($)
• Doctor on call 24 hrs ($)

• Ice machines
• Dry cleaning & laundry service ($)
• Cribs, rollaways & wheelchairs on request
• Palace Vacations Planners desk ($)
• ATM Machine
• Wireless Internet access
• Complimentary self parking: limited space
• Complimentary valet parking from: 7:00 am — 11:00 pm
• Currency exchange
• Daily scheduled transportation to Moon Palace Golf & Spa Resort

Relax by day at the pool or around the spectacular beach or you can work out at the resort′s fitness center. With kids happily engaged in the activities at the kids club, some parents may opt for a pampering experience at the spa or an exciting tennis match.

• 1 outdoor pool w/kiddie section
• 2 swim up bars
• 3 outdoor Jacuzzis
• 1 kiddie pool at the Kids Club
• Sun lounge
• Pool volleyball
• Pool basketball
• Spa facilities ($)
• Infinity terrace

• Sauna/steam room
• Fitness Center
• 2 lit tennis courts
• Tables games
• Kids Club (ages 4 - 17)
• Daily activities
• Theme parties or shows nightly
• Ping pong

The refinement and luxury of this property extends to the spa suites, which include 2 individual suites, 2 couples suites and a master suite with double Jacuzzi. If you prefer to have your treatment outdoors, palapa style treatment room with air-conditioned are available for couples and individual services. Try any of the Cancun Spa Feast packages or the Sports therapeutic massage after a tennis match and take home another memorable experience.

• 2 Individual Suites - indoor
• 2 Couples' Suites - indoor
• 1 Couples' Suite with Jacuzzi - indoor

• 5 Individual Massage rooms - outdoor with
• 1 Couples' Massage room - outdoor with a/cs