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Certified Mexico & Palace Resorts Specialists

This beachfront resort offers 209 beautifully appointed rooms, all with double Jacuzzis, balcony and 24 hour room service. Excellent dining services, a beautiful pool with a swim up bar, and exquisite bars and lounges with views to the stunning Caribbean Sea and Cozumel Island.

FREE Unlimited Golf*

Enjoy FREE Unlimited golf rounds, FREE transfers to the course and more at one of two Jack Nicklaus Signature golf courses.

$1500 Resort Credit

up to $1500 credit per room/per stay for bookings of 5 – 8 nights

$2000 Resort Credit

up to $2000 credit per room/per stay for bookings of 9 – 11 nights

$2500 Resort Credit

up to $2500 credit per room/per stay for bookings of 12+ nights

Save Credit, Share Credit

Didn’t use all your credit? Keep your remaining balance for use toward any stay in the next year, or pass your credit along to a friend.

Resort Credit can be used on the following:

  • • Access to Wet ‘N’ Wild Water Park
  • • Golf and Spa Facilities
  • • Special Dinners
  • • Tours and Swimming with Dolphins
  • • International Telephone Calls

Valid for new bookings arriving before 23rd Dec 16. A service fee of 16% will apply to all transactions using the Resort Credit promotion. Available leisure facilities may differ between Palace Resorts. *NOT COMBINABLE WITH RESORT CREDIT. There is a shared cart fee of $38 per person/per round. Minimum stay is 3 nights (Playacar Palace 4 Nights)

Playacar Palace

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Your guestroom or suite at Playacar Palace awaits you with abundant comforts and amenities, all designed to offer you utter relaxation:

  • Bathrobes and slippers
  • Digital safe (laptop size)
  • Coffee maker
  • Direct dial telephone
  • Alarm clock
  • Hair dryer
  • Iron/ironing board
  • Wireless Internet
  • Double whirlpool
  • Drinks dispenser containing whiskey, tequila, rum, and vodka
  • In-room wine
  • Mini-bar containing bottled water, juices, and domestic beer
  • Individually controlled air conditioning
  • 24-hour room service
  • Turndown service
  • LCD TV with satellite
  • Purified water
  • Farouk bath amenities

Deluxe Resort Views

Accommodating up to 4 guests, including children and infants, with a choice of either a king or two double beds, these room allow you to relax on your balcony with two chairs and a table to enjoy the gorgeous resort grounds.

Superior Deluxe Ocean View

For a spectacular view of the Caribbean, the Superior Deluxe Ocean View guestroom is simply outstanding. Accommodating up to 4 guests in a king or two double beds, each of these rooms features either a roomy balcony or a terrace and a wlecoming gift of complimentary fruit and red wine upon your arrival.

Superior Deluxe Partial Ocean View

Featuring a king or two double beds to accommodate up to four guests, some rooms have balconies with two chairs and a table and all offer a partial view of the Caribbean Sea.

Concierge Level — Ocean View

These deluxe rooms on the Playacar Palace Concierge Level accommodate up to 2 adults in 1 king bed. In addition to all amenities included in every Playacar Palace guestroom, this room offers a number of high-end amenities:

  • DVD player
  • CD player
  • L’OCCITANE bath amenities
  • Aromatherapy
  • Two 25-minute massages at the Beach or Spa (location varies)
  • Coffee maker
  • Alarm clock, radio, iPod dock
  • Professional CHI hair dryer and flat iron
  • 24‐hour room service from select restaurant to create a “Special Menu”
  • Nightly Petit Fours with your turndown service
  • Pillow menu
  • Exclusive concierge phone service
  • Private check‐in & out / early check‐in & late check‐out (subject to availability)

Honeymoon Suite

Honeymoon couples will treasure the spacious luxury of the Playacar Palace Honeymoon Suite and its king bed, including an ocean front view and a separate seating area.

Governor Suite

Featuring a king bed, the Governor Suite is the largest and most luxurious guestroom on offer at Playacar Palace, offering more than 700ft2 of finely appointed space.


Indulge in specialty cuisines prepared at any of the illustrious restaurants or dine in the serene atmosphere of your room with a 24-hour room service menu.

Café Del Mar

  • Lunch International buffet: from 12:30 pm - 4:30 pm
  • Dinner buffet: from 6:00 pm - 11:00 pm
  • Dress code: Casual. Wet clothing or uncovered swimwear not allowed.
  • Location: Central lobby
  • Cuisine: International/Mexican (Dinner)
  • Breakfast International buffet: from 6:30 am - 11:00 am

Terrazza (Dinner Only)

  • Dinner: from 6:00 pm - 10:30 pm
  • Dress code: Casual elegance. Long pants, collared shirts & shoes required
  • Location: Central lobby
  • Cuisine: Italian a la carte

Mo-Mo-No-Ha-Na (Dinner Only)

  • Dinner: from 6:00 pm - 10:30 pm
  • Dress code: Casual elegance. Long pants, collared shirts & shoes required
  • Location: Central lobby
  • Cuisine: Asian

Cielo Bar

  • The lobby bar open from 10:00am — 1:00am

Aqua Bar

  • Enjoy the Aqua pool and snack bar from 10:00am — 6:00pm

Luna Lounge

  • Luna Lounge serves cocktails and Thai hors d’oeuvres from 6:00pm — 1:00am

Room Service

Whether it’s breakfast you’re craving, lunch or dinner, breakfast for dinner or simply a quick snack, The Playacar Palace 24‐hour room service menu has something to please even the most discerning palettes. As part of their all‐inclusive offerings, guests can indulge in a full menu of in-room food and beverage selections at any time of day in any room category, no matter the length of stay. Dedicated staff are ready to serve you in the privacy of your own room, ensuring that all meals, no matter what time of day it may be, are delivered quickly and beautifully presented too.


With the All Inclusive Luxuries at Playacar Palace, you’ll find a thrilling freedom to do whatever you want, eat and drink whatever you want, without hesitation. Unlimited food and beverage, premium wines and spirits, 24‐hour room service — this is what a holiday is meant to be, and the freedom is exhilarating.

As a guest of Playacar Palace, you’re also invited to enjoy luxurious all inclusive benefits at any of the other Palace Resorts properties during your stay:

  • Concierge
  • Bell staff service
  • Wedding services
  • Beauty salon
  • Spa
  • Gift shop
  • Travel agency
  • Car rental
  • Doctor on call 24 hrs
  • Taxis available 24 hrs
  • Ice Machines
  • Dry cleaning and laundry services
  • Cribs, rollaways, and wheelchairs on request
  • Currency exchange
  • Palace Vacation Planners desk
  • ATM machine
  • Wireless Internet
  • Self/valet parking (complimentary)


When not out on the greens, at the spa, relaxing under the sun, or strolling around town, you will find everything you need at Playacar Palace Wyndham Grand Resort to keep you active. Enjoy a host of recreational activities, an expansive pool and the nearby tennis court. A supervised kids club engages children in a variety of fun activities.

  • Outdoor pool w/kiddie section
  • Fitness centre at the Golf Club
  • Kids club (ages 4-12)
  • Swim up bar
  • Theme parties or shows nightly
  • Daily activities
  • ISolarium
  • Giant chess
  • Non-motorized water sports at Moon Palace Golf & Spa Resort
  • Scuba diving demonstration
  • Table games
  • Spa facilities at Golf Club
  • Tennis court nearby

Family Holidays

Experience scuba, snorkelling, beach sports, and so much more together thanks to the family friendly atmosphere at Cozumel Palace. Loads of on‐site activities ensure that everyone finds a favorite adventure. Your children will enjoy the Kids Club, offering an enticing menu of exciting activities for children aged 4 — 12 to enjoy, open 10am to 4:30pm and 7:30pm to 9pm daily. The whole family will enjoy daily planned activities near the pool area, as well as theme parties or shows each evening. Take advantage of the spacious Loft Suite accommodations featuring two bedrooms and enough room for families to spread out and enjoy the resort and each other. Your whole family will enjoy nature’s beauty and unforgettable family time at Cozumel Palace.

Family Connections Programme

As part of the Family Connections Programme, Palace Resorts is enhances their offerings for family travelers with the addition of their new signature kid’s club, "Connection Zone". Designed for couples who don’t want to choose between a romantic getaway and a family vacation, the Family Connections Programme adds extra amenities, services, and activities to its already well‐established, all inclusive kid’s club programme. The Connection Zone Kids Club at offers the following premium services and amenities to all families:

Nextel Direct Walkie-Talkie Services

Parents can spend an afternoon of worry-free relaxation poolside while the kids are having a blast at the “Connection Zone” thanks to Palace Resorts’ Nextel Direct Walkie-Talkie service. The Nextel service offers parents the ability to speak with their children at any time, offering peace of mind knowing that their children are just a direct connect away.

Innovative Activities

At the new “Connection Zone,” kids will enjoy a wide variety of games and entertainment. Catering to curious minds and the more physically active kids, the newly-enhanced kid’s club has something for everyone. Activities include:

  • Tennis lessons
  • Mini‐golf
  • Spanish lessons
  • Treasure hunts
  • Beach football
  • Piñata‐making
  • Beach camping
  • Kiddie disco
  • Cookie‐making
  • Pool games
  • Slumber parties
  • Hand‐crafting
  • Movie nights
  • Game nights
  • Face painting and masquerade nights.

Additionally, the kid’s club offers a variety of board games and has a fully‐equipped arcade room. The kid’s also engages kids with interactive games such as Twister, Hot Potato, Ping Pong, Mini Olympics, and so much more. Eco‐friendly and educational activities include a beach cleanup, tree planting, sea turtle release (during season), “make your own marine monster” drawing, and a Prehistoric Car Race.

Specialized Kid’s Club Menu

Palace Resorts will offer a new specialized menu for children, available to Palace Resorts’ youngest guests at the “Connection Zone” kid’s club. The menu will include a variety of kid-friendly options including: mini burgers and French fries, pizza, grilled cheese sandwiches, chicken fingers, quesadillas, spaghetti and a variety of delicious ice cream flavors sure to please even the pickiest eater. This new feature also allows kids to enjoy meals with other kids, while parents enjoy a romantic meal together.

Activities may vary between Palace properties


Lose yourself in the serene tranquility of the Spa at Playacar Palace, designed from the ground up to create a harmonious blend of natural wood and stone elements. Ambient light accentuates the decorative accents creating a relaxing environment which will soothe and invigorate the soul with an distinctive Caribbean flair.

Begin your journey with the Hydrotherapy Ritual featuring individual areas for men and women. A sauna, steam room, and a cold plunge pool complete the experience, creating amazing sensations for all the senses.

The Spa boasts an impressive 11,000ft2 footprint with 6 spa suites, including 2 couples’ suites and 3 individual treatment rooms. Suites feature showers and bathrooms for the utmost in privacy.


The once‐in‐a‐lifetime tours on offer at Playacar Palace are a terrific way to enjoy an excursion beyond the grounds of Playacar Palace.

There’s so much of Cancun and the Yucatan to see beyond the grounds of Sun Palace, and our Cancun activities and tours are an ideal way to experience these memorable sights.

Chichen Itza

Visit the capital of the Mayan Civilization: Chichen Itza. It was the most important and advanced ceremonial and religious centre in Mesoamerica. On your tour you”ll visit "The Castle" - Temple of Kukulcan; a 70 ft (10 m) high pyramid that the Mayans believed was visited twice a year by the Mayan God who manifests himself in the form of a serpent of light. Chichen Itza was recently named one of the New Seven Wonders of the World in recognition of its extraordinary architectural beauty and its geographical location. Guided tour of the archaeological site lasts two hours.


Coba, beautiful and mysterious, was a city of the Mayan Empire whose name means "place of murky water". Experience a journey in the archaeological site located in the middle of the lush jungle. Admire the highest pyramid in the region, even higher than Chichen Itza with 136 high feet. You can climb the pyramid if you wish. The view of the rainforest is breath-taking.

Isla Mujeres

The Isla Mujeres Tour at Isla Discovery Club has been designed especially for your enjoyment; retreat to comfortable lounge chairs, taste delicious dishes and fresh drinks, lend a dip in the pool while listening to the waves or just watch on the pier on the impressive water fountains with our playful dolphins.

Tulum Express

Tulum is the archaeological site of a Pre-Columbian Maya walled city. At the time was one the most important commercial trading ports. Tulum is perched on a cliff top, and is the only archaeological site overlooking the Caribbean Sea.

Wet’n Wild

Surrounded by tropical vegetation, Wet'n Wild is the only water park in Cancun and Riviera Maya covering 18 acres of land and 800 feet of white sand beach. Enjoy a full day of fun with the family experiencing fascinating attractions such as the Lazy River, the Wave Pool, or the thrilling ride Kamikaze.

Ultimate Dolphin Swim

The Ultimate Dolphin Swim Experience programme offers an exciting way of learning and interacting with our dolphins. During this programme, the first 15 minutes prior to entering the water is dedicated to an orientation about dolphins. The remaining 40 minutes will be in the water with one dolphin, and during this time visitors will be allowed to perform various activities including the famous kiss.


Escape on your wedding and honeymoon at any Palace Resort and enjoy warm weather, attentive service, and the all inclusive luxury that only Palace Resorts can offer. The beautiful additions offered within the Palace Resorts Honeymoon packages are simply unforgettable.

Romance Package

  • Two 25 minute back massages
  • Small flower arrangement
  • King bed guaranteed
  • Chocolate covered strawberries
  • Keepsake bathrobes and slippers
  • In-room aromatherapy with fragrance menu
  • Honeymoon Wishes Registry
  • This package is available at all Palace Resorts in Mexico

Deluxe Package

  • Two 50 minute holistic massages in couples spa suite
  • Medium flower arrangement
  • King bed guaranteed
  • Chocolate covered strawberries
  • Keepsake bathrobes and slippers
  • In-room aromatherapy with fragrance menu
  • Honeymoon Wishes Registry
  • Intimate candlelit rose petal bath in Jacuzzi
  • At Cozumel Palace, you can enjoy a Lobster Dinner
  • Tour for two: Cancun/Isla Mujeres Lobster Dinner Cruise (round trip transportation included)

Ultra Romance Package

  • Holistic Spa Package (includes 25 min. Body Scrub, 50 min. Holistic Massage, and 25 min. Refresher Facial)
  • Large flower arrangement
  • King bed guaranteed
  • Chocolate covered strawberries
  • Keepsake bathrobes and slippers
  • In-room aromatherapy with fragrance menu
  • Intimate candlelit rose petal
  • bath in Jacuzzi
  • Mini Honeymoon Cake
  • In room romantic dinner
  • Honeymoon Wishes Registry
  • Tour for two: Cancun, Riviera Maya, Cozumel, or Tour to Xcaret (round trip transportation included). At Isla Mujeres, a tour of Garrafon is available.

Complimentary Honeymoon Package

  • Mini honeymoon cake
  • Bottle of sparkling wine
  • Romantic candlelight dinner
  • Two honeymoon T-shirts
  • Breakfast in bed
  • Guaranteed turndown service
  • Honeymoon desk
  • Late check out until 6:00pm (upon request and subject to availability)

Honeymoon couple must present proof of marriage within the past year. The complimentary honeymoon package is combinable with all Optional Honeymoon packages. After couple checks in at the front desk, they will be directed to the honeymoon desk where they will be welcomed and will be able to reserve their candlelight dinner.

Complementary Silver & Gold Anniversary Package

  • Bottle of sparkling wine
  • Fruit basket
  • Romantic candlelight dinner at select restaurants
  • Late check out until 6:00pm (upon request and subject to availability)

The complimentary anniversary package is combinable with all Optional Anniversary packages.

Playacar Palace Wedding Packages

Certified Caribbean Specialists & Palace Resorts Specialists

*Subject to Availability*
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