Testimonials


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Nicola knipe Finest Playa Mujeres, By Excellence

Mexico - 15th Nov 2016

Arrived back yesterday and I just wanted to say , it was amazing !!! Thankyou for your recommendation and reassurance of the resort . It was the best holiday Harvey and I have been on and we've been on some holidays !!! From the moment you arrive to the dreaded moment you have to leave it was just perfect !! I couldn't fault the place

Julie Adams Finest Playa Mujeres, By Excellence

Mexico - 15th Nov 2016

Just wanted to drop you a line to say a huge thank you for your help with booking our holiday. We returned from Finest Playa Mujeres yesterday and had the most wonderful time. We loved it and loved Mexico and we will definitely be going back. I've just seen a friend and recommend it to them and given her your details as I said you were very …
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Sandra MullingsExcellence Riviera Cancun

Mexico - 3rd Jul 2016

I had a fantastic time at Exellence resort, everything was far what I expected, the entire 10 nights was filled with fun fun, and the service was outstanding. Thank you, booking over the phone is always difficult but on both times I have booked with Blue Bay I have not been disappointed. I'm looking forward to booking again if the price is right!…
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Shirley Kelsey

8th Jun 2016

Hi, I would just like to thank Diane at Bluebay travel for all of her hard work and patience in finding us the holiday of our dreams. She went above and beyond what is expected from a travel agent and I know she will continue to support us and answer any questions we have prior to our holiday.

Steve MooreBuccament Bay Resort

St Vincent & The Grenadines - 25th Apr 2016

Good afternoon Diane, We have just returned this morning from St Vincent, having booked through your good self at Bluebay Travel Please accept our thanks for a great holiday, we loved every minute of the trip and the hotel, facilities, meals etc, were just superb. Everything went according to plan. The extras like the Spa treatments and Sunset C…
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John Harrild

Mexico - 25th Apr 2016

May we take this opportunity of writing to you with regards to Jaclyn. Earlier this afternoon Jaclyn completed our holiday booking to Cancun, from the very start of our interest in booking a holiday and at short notice, Jaclyn was totally customer focused and took full ownership of booking a holiday that met our requirements, this she clearly achie…
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Mark EdwardsFinest Playa Mujeres, By Excellence

Mexico - 24th Apr 2016

Hi Diane, Holiday was fantastic and they did actually upgrade us to the excellence club on arrival. Loved the hotel they couldn't do enough for you, would highly recommend. I have been more than impressed with Blue Bay Travel and can I thank you personally for your exceptional customer service.. Thanks again

Julie DihmanExcellence El Carmen

Dominican Republic - 20th Apr 2016

Couldn’t have asked for more from both yourself and Leighton. Thanks again. I will certainly recommend your company to friends and relatives. Kind Regards Julie

Elaine

Maldives - 11th Apr 2016

Hi Amy. Just letting you know what a brilliant holiday we had and thank you for booking it for us. We went to OBLU what a brilliant island in a beach villa. We were there for 7 days when Jafaur the front desk manager asked if we would like a free upgrade to a lagoon villa. ( yes please ). The next day we were in the bar and he asked if we would…
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Carole Gow

10th Apr 2016

Good evening I would like to point out the fantastic service I have received from your customer service agent Jaclyn Wood. She is an asset to your company and has helped me in everything I have asked of her. We have our holiday booked with you for this year and she is helping us find our next one. I must point out I had never heard of your Co…
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Jayne Scothern

7th Apr 2016

Dear Hayley just wanted to say a big thank you for all your help you have been a great!! Many thanks Jayne

Susan Ball

2nd Apr 2016

Thank you for your excellent service and keeping me informed. It was a pleasure to speak to you.

Julie Blower

Egypt - 14th Mar 2016

I would love to say a big thank you to Amy who we booked our holiday to hurghada with, she was fantastic,friendly professional, I have passed her contact details to friends and will definitely be ringing her again for our holiday in June, thank you Amy

Bina Pett

Mexico - 11th Mar 2016

I just wanted to let you know how helpful and patient Chloe Wrench has been. I have been messaging her for a number of months now on and off to book this holiday to cancun. She has displayed fantastic customer service skills. She is extremely helpful and polite. Credit to your team.

Julie Beastall

Egypt - 4th Mar 2016

Please be advise I would like to thank Elliott for his EXCEPTIONAL customer service. He dealt with my parents booking, with great satisfaction he listened to all there requirements. Please thank Elliott, and pass my comments to his Team Manger

Joseph TaitExcellence Riviera Cancun

Mexico - 29th Feb 2016

Hi Hayley, Just a quick email to say thanks for all your help with helping to book my holiday to Mexico. I literally never thought of going to Mexico previously but was good to get your thoughts and experiences, plus the resort looks pretty epic! Cannot wait for September now :) Thanks again, ill definitely be back in touch about other futu…
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Ronald Hazell

22nd Feb 2016

Hi Vicky (if that's OK?). I must compliment you on the way you have handled this, from first point of contact i felt like i was someone you new and offered the info I needed in a very easy and, importantly to me in a non pushy manner . When I asked for a call back it was prompt and precise which was instrumental in my booking. On further contact …
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Joanne GregoryBeloved Playa Mujeres, By Excellence Group

Mexico - 13th Feb 2016

Hayley, You were an absolute gem, your service was patient, professional warm and knowledgable ...when we book future holidays, I'll be back. I'm passing your details onto a friend currently in Mexico.

Hayley Michael

9th Feb 2016

I just wanted to email to say thank you for organising our last minute holiday last minute. We had a good break and the hotel were very kind and upgraded us to Preferred Club VIP with ocean view. Thank you for making the hotel aware of our situation. We got home today and the holiday went off without a hitch. We will certainly be recommendi…
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Elizabeth McLoughlin

3rd Feb 2016

Thank you so so much for all your help planning our honeymoon! You have been absolutely fantastic in answering all our questions and researching a variety of flight options. You really are an absolute credit to your company, I would like you to pass this on to your boss xxx

Ryan StevensonHard Rock Hotel Riviera Maya

Mexico - 6th Jan 2016

I can safely say it was your service, positivity and product knowledge that firstly got me to decide which hotel to choose and secondly made me feel that you were the right person and company to book with.

Susan BallSea Breeze Beach Hotel

Barbados - 29th Dec 2015

It was a pleasure to speak to you.

Elizabeth HillFinest Playa Mujeres, By Excellence

Mexico - 21st Dec 2015

I just wanted to say thank you for organising what ended up as a superb holiday for us at the Finest Playa Mujeres in Cancun. The service you offered was quick easy and informative and we cannot thank you enough.

Gavin MaccarthyExcellence Riviera Cancun

Mexico - 18th Dec 2015

I just wanted to say thank you for all the help and advice we got from you and your colleagues arranging our recent holiday to Hotel Excellence Riviera Cancun. As you said it is an amazing place and the block you got us in was great. The complex is beautiful and the service couldn't be better so we will definitely be hoping to return there as soon …
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William Hutcheson

16th Dec 2015

Booked my holiday today. Haley was 5 star nothing was a bother. And leading up to June she was saying do not hesitate to drop a line If I have any questions. So it's all looking good. Would recommend her to all my friends

Joseph KreftEl Dorado Maroma

Mexico - 8th Nov 2015

From our initial contact, Christina demonstrated a warmness and empathy regarding mine and my wife's situation and a high level of knowledge and professionalism in arranging the relevant information regarding the quotation. I would like to thank both Christina and your company for delivering an excellent customer experience to a couple whom were in…
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Sheena HarrisThe Verandah Resort & Spa

Antigua - 6th Nov 2015

I booked a honeymoon with you during the summer for our forthcoming wedding in Feb next year and I was most delighted with the help and advice that I received from you personally as a travel consultant.

Cherie OrorkeFinest Playa Mujeres, By Excellence

Mexico - 20th Oct 2015

Just want to say thank you so much for everything. I'm very well traveled and without bragging know my hotels! This was one of the best by far that I cannot explain! You did everything perfect and so well organised!! Much appreciated!

Mark Nicholson

12th Oct 2015

Just want to thank you for your help and holiday advice you gave last night. Thank you so much for ringing. Look forward to hearing from you again soon when the Manchester flights are available.

Dominyka ButrimaviciusNow Jade Riviera Cancun

Mexico - 11th Oct 2015

Hello.We would like to thank you all guys for doing such i wonderful job for making our wedding day so special.Everything was perfect.All resort staff friendly and helpful.Loved every second of our holidays.We would recommend this resort for couples who wants to have the wedding of their dreams.Thanks a lot.

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