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About the hotel

Voted one of Condé Nast Traveler's Top 100 Hotels in the World, El Dorado Royale, A Spa Resort by Karisma, is Mexico's premier adults-only beachfront resort where couples, wedding parties and honeymooners can enjoy a unique Gourmet Inclusive® experience. The elegant stretch of glorious beachfront that constitutes El Dorado Royale awaits you with fine dining, swim-up suites, a lavish spa, and a dedicated concierge service. The resort is 25 minutes south of Cancun International Airport, 15 minutes north of Playa del Carmen, just 10 minutes away from Playacar Golf Club. Take some time to rediscover a true sense of togetherness at El Dorado Royale, A Spa Resort.

  • Voted one of Condé Nast Traveler's Top 100 Hotels in the World
  • Just 10 minutes away from the Playacar Golf Club
  • Exclusive Gourmet Inclusive® programme with a wealth of creative dining options

At a glance
El Dorado Royale, A Spa Resort location
Couples Free Honeymoons Near Attractions Short Transfer

All-Suite Accommodations

Each fabulous suite at El Dorado Royale comes with all the quintessential elements of a luxury escape.

  • Terrace or Balcony
  • King or double bed
  • Phone and Voice Mail System
  • Iron and ironing board
  • Wake-up call service
  • Hair Dryer
  • Digital Alarm Clock Radio
  • LCD Flat Screen TV
  • Mini bar
  • Jacuzzi
  • Vanity Mirror
  • Smoke Detectors
  • Voice Mail
  • Safe Deposit Box
  • Kettle and tea facilities
  • Bathrobe
  • Air Conditioning

Jacuzzi Junior Suite

Enjoy Lavish garden views complemented by inspirational Mexican décor that creates a romantic atmosphere. The maximum occupancy for these suites is 2 adults.

Luxury Jacuzzi Junior Suite

These large, newly renovated suites are surrounded by verdant gardens and draw inspiration from Mexican culture to nurture an indulgent atmosphere. The maximum occupancy for these suites is 2 adults.

Swim Up Jacuzzi Junior Suite

Enjoy convenient direct access to a semi-private pool from your terrace, with calming views of the pool and garden to creating a relaxing holiday space. The maximum occupancy for these suites is 2 adults. -f

Premium Suites

Take your holiday to the next level with the additional perks of a Premium Suite:

  • Personalised check-in
  • Upgraded in-room amenities
  • Champagne and fruit platter upon arrival
  • Additional pillow menu
  • In-room aromatherapy menu
  • Premium room service
  • Personal concierge
  • Exclusive pool and beach butler service
  • Premium suite locations

Premium Jacuzzi Junior Suite

These newly renovated suites feature inspirational Mexican décor, calming views, and a truly tranquil resort location. The maximum occupancy for these suites is 2 adults.

Premium Swim Up Jacuzzi Junior Suite

With convenient access to a semi-private pool from your terrace, enjoy the extra indulgences afforded by these premium suites. The maximum occupancy for these suites is 2 adults.

Royal Suite

These carefully decorated suites come with a connoisseur cabinet filled with four different selected spirits and an upgraded minibar. The maximum occupancy for these suites is 2 adults.

Royal Swim Up Suites

Enjoy direct access to a semi-private pool alongside a connoisseur cabinet filled with four different selected spirits and an upgraded minibar. The maximum occupancy for these suites is 2 adults.

Two Bedroom Presidential Suite

This enormous, indulgent suite features a master bedroom with a king bed and a second bedroom with two double beds. Each suite has an indoor and outdoor luxury Jacuzzi, and there's enough space to accommodate 6 adults.

Gourmet Inclusive® Restaurants

The exquisite restaurants and bars of El Dorado Royale epitomise the outstanding quality that forms the backbone of the Gourmet Inclusive® experience.

Cocotal — International Cuisine

Enjoy tastes and cuisines from across the globe, served à la carte from the chef's menu

  • Continental breakfast: 06:30 — 07:00
  • International breakfast: 07:00 — 11:00
  • A la Carte Gourmet Dinner: 17:30—22:00

D'italia — Contemporary Italian Cuisine

This romantic Italian restaurant is perfect for a cosy evening together.

  • A la Carte Dinner: 17:30 — 22:00

La Isla

Enjoy Mediterranean specialities from an à la carte menu, served in an open air palapa.

  • Breakfast: 07:00 - 11:30
  • Lunch: 12:30 — 15:30
  • Dinner: 18:00 — 22.00


Savour fresh seafood served alongside spectacular views of the Caribbean Sea.

  • Breakfast: 7:00 - 10:00
  • Lunch: 11:00- 18:00
  • Dinner: 18:00 - 22:00



Behold some of the world's most avant-garde culinary theatre concepts in Fuentes' open kitchen. This one-of-a-kind gourmet experience takes you on a journey filled with exquisite aromas, colours, textures, contrasts and flavours, and the finest selection of ingredients from the resort's greenhouse.

  • Single sitting at 19:00, followed by dinner and a show at 19:30
  • Reservations required

Rincon Mexicano

Grab some authentic Mexican street food for lunch, or come for an excellent dinner of Mexican specialities.

  • Lunch: 12:00 — 15:00
  • Dinner: 18:00 — 22:00


Start your day in paradise with mouthwatering breakfasts and lunches

  • Breakfast: 07:00 - 23:00
  • Lunch: 12:00 - 15:00

Kampai- Pacific Rim

Kampai has its own sushi menu and creative oriental designs.

  • Lunch: 12:30 — 17:00
  • Dinner: 18:00 — 22:00

D'italia Casitas

Savour contemporary Italian cuisine in a luxury beachfront setting.

  • Dinner: 18:00 — 22:00

Santa Fe Grill

A fusion of American and Mexican culinary ethics, the Santa Fe Grill is an innovative eatery serving coal oven-cooked dishes. It also offers spectacular sunsets through the surrounding mangrove.

  • Breakfast 07:00 — 11:00
  • Dinner 06:00 — 22:00

La Cabaña Pizzeria

Wood burning oven pizzas and a selection of Angus burgers, gourmet bites other succulent Mexican "botana" preparations.

  • Open 11:00 — 17:00

Las Olas

Serving delicious salads and sandwiches.

  • Open 12:00 - 16:00

24 Hours Room Service

Available for all room categories, with some restrictions on rainy days.

Gourmet Inclusive Bars

  • Martinis Lobby Bar: Open 12.00 — 14:00
  • Bar Las Guacamayas: Open 17:00 - 02.00
  • Swim Up Bar La Isla: Open 09.00 — 17:00
  • Swim Up Bar Las Fuentes: Open 09:00 — 17:00
  • Jojo's Beach Bar: Open 9:00 — 2:00
  • Bellinis Bar: Open 18:00 — 22:00
  • Gaviotas Seashore Bar: Open 09:00 — 23:00
  • Swim Up Bar Tucanes: Open 09:00 — 17:00
  • Spot: Open 07:00 - 11:00

Dress Code

Breakfast & Lunch

Sun dresses, elegant sandals, t-shirts and skirts Long trousers, formal shorts, polo shirt, sleeved t-shirt, sandals or tennis shoes.


Dresses, skirts, long trousers, full shoes, Capri pants, elegant sandals, Long pants, collared shirts, casual shoes

Gourmet Inclusive® Features

  • Welcome glass of Sparkling wine and refreshing towel
  • All Gourmet meals and speciality bites
  • Wireless Internet available
  • Alcoholic and non-alcoholic beverages from a selection of domestic and international premium brands
  • Minibar with beer, water, soft drinks stocked once a day
  • Daily and nightly activity program with live music and shows
  • Bicycles provided to ride around the premises
  • Non-motorised water sports, including kayak and snorkelling gear
  • Scuba clinics in the pool
  • Hospitality Desk
  • 13 swimming pools, one of which is a natural salt water pool
  • 2 hard surface lighted tennis courts (rackets and balls provided free of charge; restrictions apply at night)
  • Complementary Shuttle to Cancun and Playa del Carmen. Reservation required
  • Personal Concierge Service 08:00 - 17:00
  • Fitness centre, sauna and steam room
  • 24 hour room service (restrictions apply on rainy days)
  • Taxes and gratuities
  • Unlimited free International Calls (includes mobile phones and land lines outside of Mexico)

Other Facilities

  • Scuba diving trips, certificates, rental equipment and deep-sea fishing
  • Gift Shop
  • Car rental
  • Fax services
  • Business centre
  • Wave runners and parasailing
  • Candle light dinners 18:00 - 22:00
  • International wine selection
  • Laundry service
  • Money Exchange
  • Medical services available 24 hours
  • Special wedding, honeymoon and anniversary packages
  • Tennis Lessons, Group Clinics, private Lessons and More
  • Optional in-room amenities and packages (online store)
  • ATM (USD only)
  • Coffee Shop
  • High Speed WiFi

Fabulous Activities

  • 5K run
  • Aqua gym
  • Basketball
  • Beach volley
  • Crazy game
  • Cocktail lessons
  • Crossfit
  • Dance lessons
  • Eco tour
  • Fruit carving
  • Greenhouse tour
  • Kayak tour
  • Spanish lessons
  • Snorkel tour
  • Soccer
  • Spinning class
  • Stretching
  • Tennis clinic
  • Towel decoration
  • Water volleyball
  • Water polo
  • Yoga class
  • Zumba class

Bonanza Ranch

The Casitas section of El Dorado Royale has a Horseback Riding Stable on-site, awarded a TrpAdvisor Certificate of Excellence in 2013 and 2014. Feel the natural rhythms of the Mayan Riviera with a two-hour expert-guided horseback tour along a jungle trail.

Náay Spa

The Náay Spa makes your soul feel as bright and fresh and the sun, sand and surf that surrounds El Dorado Royale. Using the fundamental powers of Earth, Wind, Fire, and Water, the Náay Spa will heal and replenish your energies with joy and passion.

Náay Spa services

  • Hydrotherapy
  • Herbal therapy
  • Facials
  • Body treatments
  • Reflexology
  • Variety of massages, included the romantic oceanfront couples Sky Massage
  • Beauty salon
  • Private bridal suite.

Design Your Wedding

Karisma resorts bring together exceptional wedding planning and gorgeous styles, inviting you to build your ideal wedding from the themes and styles of your dreams. Their Memorable Moments Signature Wedding Collection offers you a wealth of irresistible possibilities that ensure that your soul and character will permeate every element of your special day.

An award winning attention to detail sets Karisma resorts apart from the crowd, providing you with a flawless, beautiful, and simply outstanding destination wedding. Everything is yours to decided, with a beautiful collection of styles ranging from elegant and understated to the grandest of the grand, put together to your instructions until your perfect wedding is a reality.

Memorable Moments Signature Wedding Collection (£)

The Memorable Moments Signature Wedding Collection™ by Karisma is influenced by designers but inspired by brides. It's a perfectly crafted recipe of high end inspiration, chic décor, and signature accents. Watch your vision come to life while being treated to unparalleled service and a truly gourmet experience:


Coastal Bliss - A Contemporary Seaside Celebration (£)

The ultimate beach affair perfect for the laid back couple. Escape to paradise and experience the serenity of the sea paired with stylish details. Harness the essence of the coast in a sleek and elegant way with this collection, where the natural beauty of the shore will complement your pledge to love one another.

Sophisticated Soiree - A City Chic Affair (£)

A modern celebration for the fashion forward pair ready to stand out. Enjoy a truly cosmopolitan vibe within a stunning scene, and explore the refined style in every trendy aspect of this luxurious collection. Combine that with beautiful destination wedding details and your event is sure to be unforgettable.

Vintage Elegance - Upscale Whimsy (£)

A whimsical event for the timeless bride and groom who enjoy the finer things in life. Take in the romantic details of this enchanting collection as you experience the classic charm of this captivating setting. Toast your everlasting love surrounded by fanciful features in a storybook scene that you are sure to remember forever.

Colonial Charm - Old World Fiesta (£)

An experience for the classic couple ready to embrace all of the charm of this beautiful destination. Create an event to remember with a touch of local culture infused with chic features, as you are invited to utilise traditional Mexican details complemented by sleek, trendy finishes in this exceptionally desirable collection. With an event like this, you are sure to make romantic memories never to be forgotten.

Majestic Flair - An Impressive Occasion (£)

A true reflection of the adventurous, fun loving bride and groom who crave a grand celebration. Relish the exotic details that are sure to make everyone take notice b discovering the vibrant splendour of this rich collection that will sweep you and your guests off your feet. The beauty of this lush experience will be rivalled only by the glory of your love.

Pure Glamour - Classic Hollywood (£)

An alluring fete for the couple that craves style and romance. Revel in a touch of old Hollywood style glitz in a tropical locale thanks to the lavish details of this lavish collection. This engaging affair full of extravagant details will leave you and your guests breathless. -f

Always and Forever Wedding Package (£)

Alternatively, you can sample the delights of the Karisma Always and Forever wedding package

  • Ceremony Décor
  • Romantic ceremony location
  • Table with white linin
  • Special isle runner
  • Uncovered white garden chairs
  • Sound system with speakers and microphone
  • Ceremony Services
  • Non-denominational ceremony
  • Wedding certificate
  • Filing of all documents
  • Witnesses
  • Reception
  • Dinner reservation for the wedding group in an international restaurant
  • Personalised menu card
  • Signature Services
  • Expert Signature Wedding Designer
  • Wedding guest concierge
  • Personal on site wedding attendant day of the wedding — 3 Hours
  • Groom's room with gourmet bites on day of the wedding — 10:00 to 16:00
  • Personalised wedding website
  • Honeymoon gift registry

Terms and conditions apply. Legal weddings requiring a judge will incur an additional charge. Special aisle runner at El Dorado Spa Resorts and Hotels includes red carpet and at Azul Hotels includes wooden plank. Dinner reservation maximum capacity varies between resorts. -f

Honeymoon & Anniversary Package

This package is complimentary when booking a minimum of 10 nights in a Premium Suite or higher.

  • Services of a Romance Maître D
  • Beachfront sky massage 2 for 1 offer
  • Chilled bottle of sparkling wine delivered to room after arrival
  • 15% discount on spa services
  • Romantically decorated suite with rose petals, aroma therapy and candles during stay
  • Fresh tropical floral arrangement in room after arrival

Terms and conditions apply. Complimentary when booking a 10 night stay or longer in qualifying category. Copy of marriage certificate (or wedding invitation with wedding photo) required at check-in. Must travel within 60 days after wedding date for honeymoons & 30 days before and after wedding date for anniversaries. Decorated suite will be provided one night during stay. Package inclusions may vary without previous notice. Fresh tropical floral arrangement not available in Jamaica. Not valid for any reservations traveling with a group or wedding party.

Karisma Resorts offer an eclectic catalogue of distinguished properties in world-class destinations, most notably in the Mexican-Caribbean. Adults-only escapes and family-friendly adventures are both effortlessly handled for your comfort and convenience.

Find out more about Karisma Resorts

Travel blog: Carly’s Escape to El Dorado Royale, a Spa Resort

Carly’s Escape to El Dorado Royale, a Spa Resort

My first escape to Mexico was certainly one to remember. El Dorado Royale, A Spa Resort is a gorgeous, grand hotel with a blend of modern and classic Caribbean style, perfect for guests looking for the best of both worlds. I had the luxury of staying in a Premium Jacuzzi Junior Suite, which was extremely spacious with a double Jacuzzi. Alongside, champagne and fruit in-suite on arrival, what more could you ask for?

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** Prices subject to availability.
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