Everything You Need To Know About Sandals Club Levels

March 31, 2021Melissa Keeling

What are the Sandals Club Levels and which tier is the best for an epic holiday? We’ll explain all.

Couple the Sandals Club Levels with spectacular destinations like this Sandals Royal Caribbean Resort & Private Island and it’s a super holiday match made in heaven

If you’re thinking about getting away on an incredible all-inclusive Caribbean holiday, then chances are you’ve come across the Sandals Club Levels. But what are you getting for the money?

Here we’ll tell you what these levels are as well as what services and, more importantly, what perks you can get on each tier


So, what are the Sandals Club Levels?

There are three Sandals Club Levels available;

  • Luxury Included
  • Club
  • Butler

Luxury Included is the foundation level including all the Sandals amenities you would anticipate.

Club Level is ideal for those looking to elevate their experience somewhat, including extra services to make your stay even more memorable. 

Butler Level is the most prestigious tier. Pairing you with a personal butler who will be on hand throughout your stay to tend to your every need.

Beachfront Views at Sandals Negril Resort & Spa

But what’s included?

Now we know which level is which, let’s dive a little deeper into this tiering system and find out what perks come under each upgrade.

We’ve put together a handy guide explaining the Sandals Club Levels. Read on to discover all the options and the perks included with each.

Be lost in an ocean of sapphire at Sandals Emerald Bay Golf, Tennis & Spa Resort

Luxury Included Level

Firstly, as standard, all Sandals holidays include the following amenities:

  • Luxurious and unique Suites
  • Unlimited 5-star Global Gourmet Dining at up to 16 restaurants per resort
  • Exclusive Robert Mondavi Twin Oaks® Wines
  • Unlimited premium spirits
  • Up to 11 bars per resort
  • Daily entertainment
  • PADI certified scuba diving
  • Unlimited water sports
  • Unlimited land sports
  • State-of-the-art fitness centres
  • Complimentary green fees for golf
  • Exclusive exchange privileges between resorts
  • All tips and gratuities

Although Sandals Luxury Included is the lowest of the Sandals Club Levels,  you can still be certain of an amazing getaway. With access to all the resorts features including pools, restaurants, and activities in abundance.

Your well-appointed suite will be equipped with the usual amenities. Luxuriate in a stunning four-poster king-size bed and minifridge stocked with soft drinks, water, and juices.

However, you do have to upgrade if you want an in-room bar or room service features. Moreover, you’ll need to make your own dinner reservations.

Balmoral Zen Garden Room at Sandals Royal Bahamian Spa & Resort

Club Level

If you’re looking to splash out and indulge, Club Sandals provides an enhanced experience which starts from the moment you arrive.

In addition to all the perks from the Luxury Included level you’ll also get: 

  • Club Sandals Concierge to assist with planning vacation experience
  • Club Sandals Concierge to assist with booking reservations including of dinner, spa, tours, and private dinners
  • Daily contact with guests throughout your stay
  • Personalized resort orientation
  • Personal escort to bus when your heading off on a tour
  • All day room service from 07:00 – 22:00 (Except at Sandals Halcyon Beach)
  • Robes in all rooms
  • In-room bar refreshed daily with sodas, juices, water, Robert Mondavi Twin Oaks® wine, local beer and a variety of spirits
  • Specially made Club Sandals room key
  • In-room culinary treat if you’re late arriving
  • Free Wi-Fi in all rooms and public areas. Unlimited number of devices.

Your Club Sandals Concierge is basically tasked with making sure your first impressions of your resort are five-star.

You’re met and served with a refreshing towel and checked-in privately at the Club Sandals Lounge. After that you’re escorted to your room where they showcase all the amenities including your Club Sandals welcome gift.

Your concierge just makes life a lot easier for you

Another added bonus you’ll love is access to the 24 hour Club Sandals Lounge where you can take advantage of the following benefits:

  • Selection of board games and a library of books
  • Tea and Coffee station including Blue Mountain Coffee
  • Alcoholic drinks, sparkling wine, juices, soft drinks and water
  • New York Times and British Today, The Canadian and any other Times Fax as requested
  • Snacks and pastries served throughout the day
  • Assorted Island Treats
  • Sandwiches & Wraps
  • Club Sandals Signature Drink
Paradise Honeymoon Beachfront Grande Luxe Club Level Room

Butler Level

If you thought Club Level was fancy, prepare to have your socks thoroughly knocked off by the services at Butler Level. (Although if your socks were knocked off at Butler Level, they would probably end up dry cleaned and neatly folded back on your bed)

Sunset Oceanview Bluff Millionaire Butler Villa at Sandals Regency La Toc Golf Resort & Spa

The pinnacle of all levels, Butler Level offers the most discerning of holidaymakers an unprecedented level of service.

There’s so many good things about this level we thought we better break it down: 

Upon arrival your butler will:

  • Greet you with lemongrass-scented hand towels to refresh you from your flight
  • Offer welcome cocktails and culinary treats
  • Escort you to your suite and co-ordinate luggage handling
  • Privately check you in from the comfort of your suite
  • Supply you with a mobile phone so you can contact them when needed
  • Offer to unpack your luggage
  • Iron your clothes for the first night

Throughout your stay your butler will:

  • Book your dinner reservations, tours, activities, and spa treatments for you
  • Serve your favorite drinks while you lounge on the beach or by the pool
  • Serve you lunch on the beach or around the pool
  • Work with housekeeping regarding the servicing of your suite
  • Make sure all your room service orders are prioritised
  • Ensure your table is arranged in the restaurant of your choice for dinner – with preferential seating – and escort you to the restaurant
  • Bring you any amenities you like before dinner
  • Arrange any romantic dinners for two in the privacy of your suite or your patio
  • Clean your shoes for dinner
  • Tend to your wardrobe
  • Collect and return all laundry for you

When you’re coming to the end of your stay your butler will: 

  • Arrange your transportation back to the airport 
  • Provide you with information regarding check out
  • Assist you in folding your clothes for packing
  • Retain all your preferences for future visits

When you leave, your butler will:

  • Ensure your bags are brought up to the departure area
  • Escort you to the Club/Butler Lounge and process your paperwork for check out
  • Escort you to your transportation and bid you farewell.

As you can see, it’s pretty comprehensive service. But, in addition to all that, the luxurious and slightly larger suites you stay in while enjoying Butler Level service are packed with extra bonuses.

His and hers plush robes, bed slippers, a fully stocked mini bar, and the finest Egyptian cotton bedding just to name a few perks.

All butlers have been expertly trained in accordance with the Guild of Professional English Butlers and will ensure your stay is memorable for all the right reasons.


The choice is yours

Now you have all the information it’s entirely your choice which level you’ll choose.

One thing’s for certain though, whichever level you pick you’ll still receive extraordinary privileges and a unique experience for that perfect holiday.

Click the button below to find out more about the amazing Sandals Club Levels and the stunning range of resorts you can book your Caribbean escape with now. 

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