Customer Reviews

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It's all well and good us telling you we're awesome, but when our happy clients tell us we are every single day, you know it's true.

Rated Excellent based on 10,280 reviews Logo for Trustpilot.

Quick response to queries. Price match also great

Steve Morgan
15 July 2026

What can I say, Sarah-Jane managed to tailor a holiday to meet our exact requirements as always! Simply the best!! 👌

Lynne Pearson
15 July 2026

What an amazing holiday we have just come back from, Caitlin booked and took care of everything. The hotel was amazing the flights were really good times and we didn't have to do a thing, Caitlin saw to everything and even contacted us once home to make sure everything was OK and went to plan, thank you so much Caitlin I would highly recommend booking with her, she even got us the cheapest and best deals. Thank you !!!

A.Dalton
15 July 2026

Extremely professional advice from Kay, all questions and queries answered speedily and with honesty. Not at all pushy. Great all round customer service. Very happy to recommend Blue Bay Travel.

Kev
14 July 2026

Leighton made everything go smoothly.

Robert Hawke
14 July 2026

First Class Service! Rebecca Bagnoli is my consultant and she has been amazing. Having booked 2 holidays this year for me. She was so knowledgeable, totally understood what i wanted (and didnt want!) and provided holiday options in line with my criteria. She was patient with my many questions, knowledgeable and offered a really friendly service. Some lovely little personal and thoughtful touches too which just make the whole holiday booking and post booking experience first class. Our holiday to Alicante was spot on and just what we needed, great location and fab hotel. We are off to Bali in a few weeks with 3 stops and she has planned the whole itinerary. Totally taking the stress out of me doing this myself. I would 100% recommend this service and Rebecca as a travel consultant and she will be my go to for all future holidays.

Sarah S
14 July 2026

Kerry my advisor, was patient and knowledgable, and guided me through the process to book my 75th year bucket list holiday. There were a few challenges when the duplex we thought we’d booked had been taken, but Kerry was able to complete our booking for a different date. This is second time I’ve used Blue Bay Travel. The first was last year for our 25th Anniversary and it won’t be the last

Mrs Marilyn Gowen
14 July 2026

Yesterday (Sunday) we needed a booking for a cruise done very very quickly as discounts were being removed by the cruise line overnight! Contacted Leighton and within minutes it was done saving us quite a lot of money. Thanks Leighton for stepping in.

Diane Sellers
13 July 2026

Massive thanks to Sarah-Jane for her patience and help in finding us our 2027 holiday. Fab service as always. Highly recommend Sarah-Jane for all your travel needs.

Adele Entwistle
13 July 2026

Incredible customer service received by everyone I crossed paths with! Particularly incredible customer service from the lovely Sarah Fletcher! She was absolutely fantastic. Would highly recommend and can’t wait to use again for my summer 2027 trip! 5*’s! These guys know their stuff!! ✨✨✨✨

Rhy
12 July 2026