Hyatt Vivid Cancun Hyatt Vivid Cancun

Rooms at Hyatt Vivid Cancun combine contemporary design with relaxed bohemian touches, with all 416 rooms and suites offering ocean views. Accommodation ranges from Deluxe rooms to spacious Vantage Club suites, with selected categories adding private plunge pools, hot tubs and elevated Vantage Club privileges

Room Amenities at Hyatt Vivid Cancun

Each room includes:

• Ocean view
• Private balcony or terrace
• Air conditioning
• 55-inch Smart TV with streaming capabilities
• Coffee maker
• Daily refreshed minibar with bottled water, soda and beer
• Electronic safe
• Hairdryer
• Bathrobes and slippers
• Ocean-view rain shower
• Double vanity sinks
• Blackout curtains
• Wi-Fi

Room Categories at Hyatt Vivid Cancun

Deluxe Golf & Ocean View

• 479 sq ft / 44.5m²
• Ocean and golf course views
• 1 king-size bed or 2 queen beds
• Private furnished balcony
• Max occupancy: 2 adults with king bed / 3 adults with 2 queen beds

Deluxe Ocean View

• 479 sq ft / 44.5m²
• Ocean view
• 1 king-size bed or 2 queen beds
• Private furnished balcony
• Separate living area with sofa bed in king rooms
• Max occupancy: 2 adults with king bed / 3 adults with 2 queen beds

Deluxe Ocean View Plunge Pool

• 479 sq ft / 44.5m²
• Ocean view
• Private terrace with plunge pool
• 1 king-size bed or 2 queen beds
• Max occupancy: 2 adults with king bed / 3 adults with 2 queen beds

Vantage Club

The Vantage Club adds an elevated level of service and exclusive access, with benefits including:

• Personalised check-in and check-out
• Access to the exclusive Vantage Club lounge
• Daily continental breakfast
• Afternoon hot and cold hors d'oeuvres
• Desserts and premium liquors
• Access to the exclusive Vantage Club rooftop pool
• Exclusive access to Vista Prime Restaurant at dinner
• Complimentary hydrotherapy circuit access for one day per stay
• Special concierge service
• Upgraded minibar
• Upgraded bath amenities
• Pillow menu
• Gaming console menu, available on request and subject to availability
• Complimentary Wi-Fi

Vantage Club Deluxe Ocean View

• 479 sq ft / 44.5m²
• Ocean view
• Private furnished balcony
• 1 king-size bed or 2 queen beds
• Vantage Club privileges
• Max occupancy: 2 adults with king bed / 3 adults with 2 queen beds

Vantage Club Deluxe Ocean View Plunge Pool

• 517 sq ft / 48m²
• Ocean view
• Private terrace with plunge pool
• 1 king-size bed or 2 queen beds
• Sofa bed in king rooms
• Vantage Club privileges
• Max occupancy: 2 adults with king bed / 3 adults with 2 queen beds

Vantage Club Junior Ocean View with Hot Tub

• 603 sq ft / 56m²
• Ocean view
• 1 king-size bed
• Sofa bed
• Private terrace with seating area and hot tub
• Vantage Club privileges
• Max occupancy: 2 adults

Vantage Club Corner Suite Ocean View

• 753 sq ft / 70m²
• Ocean view
• 1 king-size bed
• Private terrace with plunge pool
• Sofa bed
• Vantage Club privileges
• Max occupancy: 2 adults

Vantage Club Master Suite Ocean Front

• 1,206 sq ft / 112m²
• Ocean front
• 1 king-size bed
• Separate living area with sofa bed
• Private plunge pool
• Kitchenette and bar area
• Guest bathroom
• Outdoor dining table for four
• Vantage Club privileges
• Max occupancy: 2 adults

Vantage Club Presidential Suite Ocean Front

• 2,121 sq ft / 197m²
• Ocean front
• 1 king-size bed
• Separate living and entertaining areas
• Private plunge pool
• Kitchenette and bar
• Guest lounge
• Dining table for up to 10 guests
• Outdoor dining table for six
• Vantage Club privileges
• Max occupancy: 2 adults

All-Inclusive at Hyatt Vivid Cancun

What's Included

• Unlimited gourmet à la carte dining without reservations
• Unlimited international and domestic top-shelf spirits
• Unlimited natural fruit juices and soft drinks
• 24-hour dining options
• Daily refreshed minibar with bottled water, soda and beer
• Daily maid service
• Complimentary Wi-Fi
• Room service during limited hours

Room service carries a flat USD $10 delivery fee per order.

*Please note some details, including times and benefits, may be subject to change. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel

Dining at Hyatt Vivid Cancun

Hyatt Vivid Cancun has seven culinary venues, including four à la carte restaurants, an international buffet, a food hall and casual coffee and dining options. The all-inclusive package includes access to gourmet à la carte dining without reservations, while Vantage Club adds exclusive dining experiences.

Restaurants & Dining Venues

Mediterraneo

À la carte Mediterranean-inspired seafood and international fusion with a rooftop setting and Cancun skyline views

• Breakfast exclusively for Vantage Club guests
• Dinner open to all resort guests
• Breakfast: 8:00am–11:30am
• Dinner: 6:00pm–10:30pm

Akari

À la carte Pan-Asian and Japanese cuisine featuring a Sushi bar, teppanyaki and à la carte dining

• Dinner: 4:30pm–10:00pm

La Plaza

Globally inspired food hall serving everything from Tacos, poke bowls, burgers, pizza and crêpes

• Indoor and outdoor seating
• Lunch 11:30am–5:00pm

Aglio

À la carte Italian cuisine and wood-fired pizzas with Seasonal salads and regional specialities

• Dinner 05:30pm–10:30pm

Vista Prime

À la carte Rooftop grilled asado specialities with Cancun views

• Complimentary for Vantage Club guests
• Additional charge for non-Vantage Club guests, subject to availability
• Premium cuts and fresh seafood incur an additional charge
• Dinner: 6:00pm–10:30pm

Galeria International Cafe

International buffet with local and international dishes

• Breakfast: 7:00am–11:30am
• Lunch: 12:30pm–4:30pm
• Dinner: 6:00pm–10:30pm

Coco Café

Premium coffee and pastries served in the morning alongside sandwiches and desserts in the afternoon and evening

• Open 6:00am–11:00pm

Bars at Hyatt Vivid Cancun

Seven bars and lounges offer everything from daytime cocktails and casual drinks to rooftop views and late-night entertainment.

Amber

Beach bar

• Open 11:00am–6:00pm

Desires

Sports bar by day, transitioning into a dance club and music lounge

• Open 06:00am–12:00am

Bloom Lobby Bar

Relaxed lobby setting with tapas

• Open 06:00pm–11:00am

Vantage Club

Exclusive lounge for Vantage Club guests

• Open 07:00am–11:00pm

Cobalt

Daytime bar by La Plaza with views towards Isla Mujeres

• Open 10:00am–06:00pm

Bar 360°

Rooftop bar with views across Cancun and Isla Mujeres

• Open 10:00am–11:00pm

Serenity Bar & Terrace

Daytime bar and terrace

• Open 10:00am–5:00pm

*Please note some details, including times and benefits, may be subject to change. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.

Hotel Facilities at Hyatt Vivid Cancun

• Three swimming pools, including the Infinity Pool, Activities Pool and Sky Rooftop Pool
• Two stationary-wave surf pools (£)
• Fitness centre
• The Vivid Spa (£)
• Outdoor theatre
• Concierge service (£)
• Meeting facilities
• Accessible rooms
• Vow Deck wedding gazebo (£)
• Wireless internet
• Gift shop and logo shop (£)
• Currency exchange (£)
• Medical centre (£)
• On-site wedding and event coordinators (£)
• Tours and excursions (£)
• Laundry services (£)

(£) Additional charges may apply.

FAQs

Where is Hyatt Vivid Cancun?

Hyatt Vivid Cancun is located in the exclusive gated Puerta del Mar community in Cancun, next to Puerto Cancun Golf Club and close to the marina, shopping and local dining. The resort is around 30 minutes from Cancun International Airport.

Is Hyatt Vivid Cancun adults-only?

Yes. Hyatt Vivid Cancun is an adults-only resort designed for adult guests.

Is Hyatt Vivid Cancun All Inclusive?

Yes. Hyatt Vivid Cancun is an all-inclusive resort, with access to gourmet à la carte dining, international and domestic top-shelf spirits, natural fruit juices and soft drinks, 24-hour dining options, a refreshed minibar, daily maid service and Wi-Fi included.

What is Vantage Club at Hyatt Vivid Cancun?

Vantage Club is an upgraded accommodation experience offering additional privileges and access to exclusive spaces, including the rooftop infinity pool, bar and dining experience. Selected Vantage Club accommodation also offers private plunge pools or hot tubs.

Does Hyatt Vivid Cancun offer golf?

Yes. Guests can access discounted green fees at Playa Mujeres Golf Course and Puerto Cancun Golf Course. These are nearby golf courses rather than courses located within the resort itself.

Does Hyatt Vivid Cancun have wedding facilities?

Yes. The resort offers wedding packages, ceremony and reception spaces, a Vow Deck wedding gazebo, a beachfront palapa and dedicated wedding and event coordinators.

Does Hyatt Vivid Cancun offer room service?

Yes. Room service is available during limited hours. A flat USD $10 delivery fee applies to each room service order.

Does Hyatt Vivid Cancun have a water shuttle?

Yes. A complimentary water shuttle connects the resort with Puerto Cancun Shopping Center. The service is subject to weather conditions and concierge booking.

Is Wi-Fi included at Hyatt Vivid Cancun?

Yes. Complimentary Wi-Fi is included as part of the resort's all-inclusive offering.

Leisure & Entertainment at Hyatt Vivid Cancun

Hyatt Vivid Cancun combines relaxed pool days with active experiences, wellness activities, cultural experiences and evening entertainment.

Pools

The resort has three swimming pools, including an Infinity Pool and Activities Pool on the first floor, plus the Sky Rooftop Pool exclusively for Vantage Club guests.

• Infinity Pool – First-floor pool with ocean views, open until 8:00pm
• Activities Pool – First-floor pool for a livelier atmosphere, open until 8:00pm
• Sky Rooftop Pool – Vantage Club-only rooftop pool, open until 6:00pm
• Surf Pools – Two separate stationary-wave pools for surfing experiences (£) *Pool temperatures may vary according to seasonality.

Sports & Activities

• Pickleball court
• Padel court
• Stationary-wave surfing
• Daily wellness activities
• Cultural experiences
• Daytime activities
• Nightly entertainment
• Outdoor theatre

Golf

Guests can access discounted green fees at Playa Mujeres Golf Course and Puerto Cancun Golf Course. These are nearby golf courses rather than on-site hotel facilities.

Water Shuttle

A complimentary water shuttle connects guests with Puerto Cancun Shopping Center, subject to weather conditions and concierge booking.

Spa & Wellness at Hyatt Vivid Cancun

The Vivid Spa

The Vivid Spa offers an ocean-view setting with treatments, thermal facilities and spaces designed for relaxation. Open 8:00am–8:00pm

Spa Facilities (£)

• 7 treatment rooms
• Couples cabin
• Massages
• Facials
• Body scrubs
• Reflexology
• Manicures and pedicures
• Hair styling and make-up application
• Hydrotherapy circuit
• Cold plunge
• Pediluvio footbath
• Sensation showers
• Steam room
• Dry sauna
• Outdoor hot tub
• Separate male and female locker rooms
• Hair and beauty salon
• Bridal suite
• Spa boutique
• Sunbeds

Fitness Centre

The fitness centre is open from 6:00am–8:00pm and features views of Cancun alongside cardio and strength-training equipment.

• Free weights
• Treadmills
• Elliptical machines
• Cardio-conditioning equipment
• Strength-training equipment

(£) Additional charges may apply.