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Cozumel Palace

100% Customer product rating based on 2 reviews

Certified Mexico & Palace Resorts Specialists

This resort is a pleasing combination of colonial design and contemporary Mexican décor. The luxurious accommodations offer spacious junior suites with seating area and convenient double Jacuzzis for a relaxing experience without leaving the room. Step out on to the balcony and admire the translucent waters of the Caribbean Sea to feel the crisp ocean breeze lying in a hammock featured in all 176 rooms.

FREE Unlimited Golf*

Enjoy FREE Unlimited golf rounds, FREE transfers to the course and more at one of two Jack Nicklaus Signature golf courses.

$1500 Resort Credit

up to $1500 credit per room/per stay for bookings of 5 – 8 nights

$2000 Resort Credit

up to $2000 credit per room/per stay for bookings of 9 – 11 nights

$2500 Resort Credit

up to $2500 credit per room/per stay for bookings of 12+ nights

Save Credit, Share Credit

Didn’t use all your credit? Keep your remaining balance for use toward any stay in the next year, or pass your credit along to a friend.

Resort Credit can be used on the following:

  • • Access to Wet ‘N’ Wild Water Park
  • • Golf and Spa Facilities
  • • Special Dinners
  • • Tours and Swimming with Dolphins
  • • International Telephone Calls

Valid for new bookings arriving before 23rd Dec 16. A service fee of 16% will apply to all transactions using the Resort Credit promotion. Available leisure facilities may differ between Palace Resorts. *NOT COMBINABLE WITH RESORT CREDIT. There is a shared cart fee of $38 per person/per round. Minimum stay is 3 nights (Playacar Palace 4 Nights)

Cozumel Palace

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Cozumel Palace offers 169 luxurious guest accommodations each featuring a colonial design and contemporary Mexican décor. Enjoy spacious Cozumel suites with seating area and a double whirlpool ideal for relaxing, and savour crisp ocean breezes and translucent Caribbean waters from your own balcony. Each beautifully appointed Cozumel Palace guestroom offers convenient amenities including:

  • WiFi
  • Purified water
  • In‐room wine
  • Spirits dispenser containing whiskey, tequila, rum ,and vodka
  • Minibar containing sodas, bottled water, juices, and domestic beer
  • Private bath with shower
  • Balcony, most with a hammock
  • Satellite television
  • Purified water
  • Designer bath amenities
  • CHI hair dryer & flat iron
  • Bathrobes and slippers
  • Digital safe (laptop size)
  • Individually controlled A/C
  • Coffeemaker
  • Direct dial telephone, alarm clock, iron and ironing board
  • 24-hour room service & turndown service

Room Categories

Ocean View Suite

Max Occupancy: 4 guests including children & infants.

Located on the 1st & 2nd Floor. 1 King or 2 dbl beds with Seating area and Spectacular Ocean View. Two rooms for the physically challenged as well as non-smoking guestrooms are available.

Ocean Front Suite

Max Occupancy: 4 guests including children & infants.

Located on the 3rd & 4th Floor. 1 King or 2 dbl beds with Seating area and Spectacular Ocean Front setting. Non-smoking guestrooms are available.

Concierge Level

Max Occupancy: 2 adults.

Ocean View Concierge Level guest accommodations at Cozumel Palace offer all the luxurious amenities of Junior Suites as well as upgraded brands of rum, tequila, whiskey and vodka. Featuring one king sized bed, L’Occitane bath products, a double whirlpool with a separate glass enclosed shower, and an aromatherapy menu, you will also have the luxury of two 25 minute back massages. Additional Concierge Level guestroom amenities include:

  • CHI-branded hair tools
  • Balcony with a hammock
  • Beach bag
  • DVD and CD player
  • Lavazza coffee maker imported from Italy
  • 24-hour room with special menus
  • Nightly petit fours
  • Pillow menu
  • Exclusive concierge phone service
  • Private check‐in and out, as well as early check‐in and late check‐out (subject to availability)
  • Concierge rooms accommodate two adults and are non-smoking

Loft Suite

Max Occupancy: 6 guests including 4 Adults & 2 Children.

Along with the amenities of Junior Suites, Ocean view Loft Suites at Cozumel Palace feature a lower level bedroom with a king sized bed, an upper level bedroom with double beds and a balcony with a hammock. Accommodating up to 4 adults and 2 children, the Loft Suites feature a living room and seating area, high ceilings, rattan furniture and dark wood designer accents.



Serving a la carte dinners from 5:30pm to 11:00pm. Choose the Mexican country atmosphere of Bugambilias, offering Mexican favorites.


Serving Italian specialties such as grilled steak, Turquesa offers poolside continental breakfast from 6:30 to 7:00am, Breakfast buffet from 7:00 am to 11am, Lunch Buffet from 12:30pm to 4:00pm, and a la carte dinner from 6:00pm to 11:00pm.


Enjoy a snack lunch menu at Flamingos from 11:00pm to 5:00pm and Dinner Buffet from 6:30pm to 11:00pm in a tropical atmosphere surrounded by palm trees swaying in the ocean breezes.

Mmomo No Hana

Serving ’ la carte dinners from 5:30pm to 11:00pm, choose from Momo No Hana, featuring Oriental specialties in a serene ambiance.

Room Service

Whether it’s breakfast you’re craving, lunch or dinner, breakfast for dinner or simply a quick snack, the 24-hour room service menu has something to please even the most discerning palettes. As part of the Cozumel Palace all inclusive offerings, guests can indulge in a full menu of in-room food and beverage selections at any time of day in any room category, no matter the length of stay. Dedicated staff is ready to serve you in the privacy of your own room, ensuring that all meals, no matter what time of day it may be, are delivered quickly and beautifully presented too.


At Cozumel Palace you will enjoy extremely attentive service by an uncommonly friendly staff who will make you feel like royalty. Services include manicures, pedicures and hair styling offered at the beauty salon . If seeing the sights in Cozumel and the Cancun area is on the agenda you can stop at the travel agency and car rental desks located on site. Dive clients find everything they need to explore the island′s magnificent reef at the resort′s dive shop. And staying in touch has never been easier via wireless high-speed Internet access offered throughout the resort.

  • Concierge
  • Bell staff service
  • Wedding services ($)
  • Beauty salon ($)
  • Gift shop ($)
  • Dive shop ($)
  • Doctor on call 24 hrs ($)
  • Ice machines
  • Taxis available 24 hrs ($)
  • Dry cleaning & laundry service ($)
  • Currency exchange
  • Cribs, rollaways & wheelchairs on request
  • ATM machine
  • Wireless Internet
  • Car rental ($)
  • Travel agency ($)


If you are a snorkeler or diver, chances are you know about Palancar Reef, the second largest coral reef in the world. If you are one of those who prefer to remain above the waves, you can enjoy a fun-filled day on a fishing trip arranged tour by the Hotel staff, or simply soak up the sun by the pool. You can also explore the area on unlimited select tours or rent a car on property and tour the island independently.

  • 2 outdoors pools including an infinity pool
  • Swim up bar
  • Kiddie pool
  • Dive tank
  • Scuba diving demonstration
  • Fitness center
  • Pool volleyball & basketball
  • Non-motorised water sports at Playa Mia Beach Club
  • 10 spa treatment rooms ($)
  • Kids Club (ages 4-12)
  • Children′s playground
  • Table games
  • Daily activities
  • Theme parties or shows nightly

Scuba Diving

Cozumel Palace is the ultimate destination for scuba diving on the island’s magnificent Palancar coral reef, the second largest reef in the world. Divers of all avilities will find everything they need to explore the island’s amazing reef at the Cozumel Palace dive shop, operated by Aqua Safari.

In Cozumel Palace certified can enjoy tank morning dives to explore the island reefs, and for those who are new to the world of diving you can opt for their "Discover Scuba" programme which includes lessons by expert dive instructors on the premises of the Aqua Safari, as well as dives in their dive pool or the shore. Amaze yourself with the wonderful underwater ecosystem of Cozumel.

The reefs surrounding Cozumel‐s shores include some of the largest and oldest corals in the world, remaining in relative obscurity until 1961, when a TV documentary produced by a young oceanographer named Jacques Cousteau brought the Palancar Reef to the forefront of the diving world. Since then, scuba diving has flourished in Cozumel, boasting a variety of dive environments including dramatic depths, inspiring underwater cliffs, intriguing caverns and idyllic shallow reefs. Combine all this with the island’s long tradition of gracious hospitality and it is not unsurprising that Cozumel is considered the dive capital of the western hemisphere.

Geology greatly contributed to Cozumel’s uniqueness since the island protects the reefs from the powerful open ocean waves crashing on its eastern side. This reverse‐barrier reef system and the gentle current from the Gulf Stream provide Cozumel with unmatched clear waters and ideal conditions for diving in a distinctive ecosystem.

Aqua Safari, a 5 Star Padi Dive Centre with more than 46 years experience in the scuba diving business, has partnered with Palace Resorts to offer the best scuba diving experience. Educational programmes include "Discover Scuba Programme" for beginners and for advanced divers the "Rescue Diver", "Master Scuba Diver", and "Dive Master Trainer" programmes, just to name a few.

The hardest part of scuba diving in Cozumel is deciding which reefs to leave out until your next visit! Recreational scuba divers will be amazed by the incredible visibility and extensive variety of flora and fauna found on many of the shallow reefs. Experienced divers will get a thrill from diving in the clear abyss at Palancar, Colombia, and Santa Rosa reefs among many others. Watch in particular for the black coral, considered extinct until Jacques Cousteau found it on Palancar. Take a peek over the wall plunging 3,000 feet towards deep blue shadows below.

Family Holidays

Experience scuba, snorkelling, beach sports, and so much more together thanks to the family friendly atmosphere at Cozumel Palace. Loads of on‐site activities ensure that everyone finds a favorite adventure. Your children will enjoy the Kids Club, offering an enticing menu of exciting activities for children aged 4 — 12 to enjoy, open 10am to 4:30pm and 7:30pm to 9pm daily. The whole family will enjoy daily planned activities near the pool area, as well as theme parties or shows each evening. Take advantage of the spacious Loft Suite accommodations featuring two bedrooms and enough room for families to spread out and enjoy the resort and each other. Your whole family will enjoy nature’s beauty and unforgettable family time at Cozumel Palace.

Family Connections Programme

As part of the Family Connections Programme, Palace Resorts is enhances their offerings for family travelers with the addition of their new signature kid’s club, "Connection Zone". Designed for couples who don’t want to choose between a romantic getaway and a family vacation, the Family Connections Programme adds extra amenities, services, and activities to its already well‐established, all inclusive kid’s club programme. The Connection Zone Kids Club at offers the following premium services and amenities to all families:

Nextel Direct Walkie-Talkie Services

Parents can spend an afternoon of worry-free relaxation poolside while the kids are having a blast at the “Connection Zone” thanks to Palace Resorts’ Nextel Direct Walkie-Talkie service. The Nextel service offers parents the ability to speak with their children at any time, offering peace of mind knowing that their children are just a direct connect away.

Innovative Activities

At the new “Connection Zone,” kids will enjoy a wide variety of games and entertainment. Catering to curious minds and the more physically active kids, the newly-enhanced kid’s club has something for everyone. Activities include:

  • Tennis lessons
  • Mini‐golf
  • Spanish lessons
  • Treasure hunts
  • Beach football
  • Piñata‐making
  • Beach camping
  • Kiddie disco
  • Cookie‐making
  • Pool games
  • Slumber parties
  • Hand‐crafting
  • Movie nights
  • Game nights
  • Face painting and masquerade nights.

Additionally, the kid’s club offers a variety of board games and has a fully‐equipped arcade room. The kid’s also engages kids with interactive games such as Twister, Hot Potato, Ping Pong, Mini Olympics, and so much more. Eco‐friendly and educational activities include a beach cleanup, tree planting, sea turtle release (during season), “make your own marine monster” drawing, and a Prehistoric Car Race.

Specialized Kid’s Club Menu

Palace Resorts will offer a new specialized menu for children, available to Palace Resorts’ youngest guests at the “Connection Zone” kid’s club. The menu will include a variety of kid-friendly options including: mini burgers and French fries, pizza, grilled cheese sandwiches, chicken fingers, quesadillas, spaghetti and a variety of delicious ice cream flavors sure to please even the pickiest eater. This new feature also allows kids to enjoy meals with other kids, while parents enjoy a romantic meal together.

Activities may vary between Palace properties


Relax, reenergize and feel like royalty at the Cozumel Palace Spa. Dedicated and trained Cozumel spa professionals are warm, experienced and attentive to your every need.

Choose from massage, body and personalised facial treatments, or share a couple’s massage with your partner on side by side massage tables.

The Spa at Cozumel Palace features 4 couple’s treatment rooms and 5 individual treatment rooms. Beauty salon services are also available including manicures, pedicures, and hair styling.


Escape on your wedding and honeymoon at any Palace Resort and enjoy warm weather, attentive service, and the all inclusive luxury that only Palace Resorts can offer. The beautiful additions offered within the Palace Resorts Honeymoon packages are simply unforgettable.

Romance Package

  • Two 25 minute back massages
  • Small flower arrangement
  • King bed guaranteed
  • Chocolate covered strawberries
  • Keepsake bathrobes and slippers
  • In-room aromatherapy with fragrance menu
  • Honeymoon Wishes Registry
  • This package is available at all Palace Resorts in Mexico

Deluxe Package

  • Two 50 minute holistic massages in couples spa suite
  • Medium flower arrangement
  • King bed guaranteed
  • Chocolate covered strawberries
  • Keepsake bathrobes and slippers
  • In-room aromatherapy with fragrance menu
  • Honeymoon Wishes Registry
  • Intimate candlelit rose petal bath in Jacuzzi
  • At Cozumel Palace, you can enjoy a Lobster Dinner
  • Tour for two: Cancun/Isla Mujeres Lobster Dinner Cruise (round trip transportation included)

Ultra Romance Package

  • Holistic Spa Package (includes 25 min. Body Scrub, 50 min. Holistic Massage, and 25 min. Refresher Facial)
  • Large flower arrangement
  • King bed guaranteed
  • Chocolate covered strawberries
  • Keepsake bathrobes and slippers
  • In-room aromatherapy with fragrance menu
  • Intimate candlelit rose petal
  • bath in Jacuzzi
  • Mini Honeymoon Cake
  • In room romantic dinner
  • Honeymoon Wishes Registry
  • Tour for two: Cancun, Riviera Maya, Cozumel, or Tour to Xcaret (round trip transportation included). At Isla Mujeres, a tour of Garrafon is available.

Complimentary Honeymoon Package

  • Mini honeymoon cake
  • Bottle of sparkling wine
  • Romantic candlelight dinner
  • Two honeymoon T-shirts
  • Breakfast in bed
  • Guaranteed turndown service
  • Honeymoon desk
  • Late check out until 6:00pm (upon request and subject to availability)

Honeymoon couple must present proof of marriage within the past year. The complimentary honeymoon package is combinable with all Optional Honeymoon packages. After couple checks in at the front desk, they will be directed to the honeymoon desk where they will be welcomed and will be able to reserve their candlelight dinner.

Complementary Silver & Gold Anniversary Package

  • Bottle of sparkling wine
  • Fruit basket
  • Romantic candlelight dinner at select restaurants
  • Late check out until 6:00pm (upon request and subject to availability)

The complimentary anniversary package is combinable with all Optional Anniversary packages.

Cozumel Palace Wedding Packages

Certified Caribbean Specialists & Palace Resorts Specialists

*Subject to Availability*
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